Sediment Filter for DIB Electronic bidets.
Estimated Delivery Times to Australia and New Zealand
Shipping Policy
All orders before 1 PM (Sydney Time) will be shipped on the same day
Free Shipping Australia
We offer free shipping anywhere in Australia on orders over $200
Postage Cost for orders under $200
We do apply $12 flat shipping rate.
Changing the Shipping Address
If you like to make a change on the shipping address, please give us a call on 1300 069 660, we can confirm the the change only if the item has not left our warehouse.
Carrier
Australia Post and Couriers Please are our couriers.
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Bidets Online offers the highest quality bidets in the market, all of our products made with high quality materials in South Korea. We give our customers, 100% coverage for all parts and labour for the entire product for 24 months.
Our products meet with Australian Plumbing Standards and Electrical requirements.
It's very rare that you may have a problem with your bidet seat. If you think that there is a problem, please give us a call on 1300 069 660. We will troubleshoot the problem on the phone. If we can not solve the problem by sending the right spare part, we will ask you to send the bidet back to us. Once it's fixed we will ship your bidet to you for free.
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Client Reviews
Excellent
Based on 22 reviews
James Faggetter
2023-09-28
Great Bidet Seats and after sales care was awesome, highly recommend their products!
Akalan RD
2023-09-26
I have both used LB5000 and C850R for the last 6 years, never had a problem, moved into a new place and their customer service is outstanding! Great job guys !!
Mark Sedhom
2023-09-21
The team at Bidet Online have been great, particularly with their after sales support. The C850r has been excellent.
Jonathan Ong
2023-06-13
I'm still very happy since I bought my in Nov 2020. Never have had any problem since then.
Wai Loo
2023-01-03
Right from the beginning of my initial enquiry about bidets, through to the subsequent purchase, installation and after sales follow-up, the service has been outstanding. I highly recommend this company to anyone looking to buy a bidet.
Kevin was very patient with all my questions. He provided information and helpful advice regarding what toilet I needed to match the bidet seat dimensions. He was happy to hold my purchase until my new toilet was installed.
Delivery was prompt and when I called up about the seat more than a year later, Kevin continued to be very helpful and courteous, resolving the matter in no time. His colleague Barry was also very kind and helpful when Kevin was not available. I cannot thank them enough for their excellent customer service. Keep up your good work guys!
sriwalee intaralaks
2022-11-12
I have problem with my bidet as the LED blue light is not On. I called Kevin. He is the BEST saving problem instantly
BEST.he He ssolve
Royston Hng
2022-08-29
I don’t normally do reviews but for bidets online I will make an exception. :) My bidet got lost during delivery. Kevin the owner stepped up and sent out a new bidet to me anyway despite making a loss. I’m extremely appreciative of Kevin’s effort and kindness especially during these hard COVID times. I highly recommend bidets online for future bidet purchasers.
DA
2022-07-21
The true test of a business is the support they provide after a sale. Unfortunately a 3yr old DIB seat had some issues and stopped working. I must admit I was initially sceptical that the seat could be repaired for a reasonable price. To my surprise the seat has ended up pretty much fully refurbished and for an incredibly reasonable price. My thanks to Kevin at Bidets Online for providing such genuine customer care. I wouldn’t hesitate purchasing or using Kevin’s company again. Outstanding!
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